UX Landscape (SA)

Our survey of the UX landscape in South Africa will be closing soon. We’re really excited to start analysing the data and produce our report and paper. The aim of the survey is to determine the current landscape and level of maturity of the field of User Experience (UX) in South Africa and is the combined effort of myself, Terence Fenn and Dr. Marco Pretorius.


29. March 2015 by admin
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See you at UX Johannesburg

Terence and I will be speaking at UX Johannesburg at 10.15am on day 1, Thursday the 14th of May. Topic: The Firma Model – a meta-framework for research, strategy and design.

29. March 2015 by admin
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D3 translated into Japanese

My visual essay ‘The Design behind the design behind the design‘ has been translated into Japanese by Soyeon Lee. She is, quite simply, super-fantastic-amazing-brilliant!



29. March 2015 by admin
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Cumulus Milan 2015


Terence Fenn and I will be presenting our Firma Model paper at Cumulus in Milan between the 3rd and 5th of June. I’ll post here when the proceedings are published.



29. March 2015 by admin
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Design Society Development (DSD) DESIS Lab

I’ve recently become a member of DSD.




The Design Society Development (DSD) DESIS Lab is a multi-disciplinary community of practice, based at the Faculty of Art, Design and Architecture, University of Johannesburg, that seeks to better understand how design can best serve the emerging needs of broader society, specifically in the face of staggering inequality and rapid change in Gauteng, South Africa…

The DSD DESIS Lab meets monthly to interrogate research, projects, methods and products that impact on the intersection and interplay between design, society and development in our specific context.

  • We understand design as referring to the conscious choices we make in creating systems (community, society & productive systems) and technologies (products, artefacts, communicative technologies, systems integration);
  • society as the human context that includes the broader social systems of culture, economy, politics and environment;
  • and development as the discourse and practice of positive and considered change. We draw on critical political economy, social sciences, appropriate technology development, participatory and human-centered design, and other design approaches in our practice and research.

Find out more:



29. March 2015 by admin
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Johannesburg WIAD 2015

Myself, Terence Fenn, Tasmin Donaldson and Kat Roderick put the Jhb WIAD 2015 event on at the University of Johannesburg for the fourth year running on the 21st of Feb. We had a great time and we’ve had amazing feedback.

Speakers included: Prof. Federico Freschi (Executive Dean, FADA, UJ), Farai Madzima (Freethinking), Joelle Bataille (Native), Marcel Rossouw (Fjord), Jacqueline Fouche (Standard Bank), Jhono Bennett (1to1 – Agency of Engagement), Kgothatso (KG) Lephoko (UJ Multimedia Design student), and Rishal Hurbans (Entelect).

And thanks to our sponsors who included BSG (gold), Entelect (silver) and Freethinking (silver)


20. March 2015 by admin
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‘Features aren’t experiences’ at UX Joburg

I had a great time last Saturday speaking at UX Joburg in Braamfontein. The presentation was on the topic of ‘Features aren’t experiences’. Thanks to the folks from ThoughtWorks for hosting.  The presentation is now up on slideshare.

(photos by Tasmin Donaldson)

uxjoburg1 uxjoburg2 uxjoburg3

02. February 2015 by admin
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D3: the design behind the design behind the design

Last year at the IA Summit in San Diego I gave my D3 presentation. It was pretty dense and without good notes (on slideshare) hard to follow. I’ve been working on a visual essay version of it and it’s finally complete. View the presentation here.


14. January 2015 by admin
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EuroIA, Brussels

Well I’ve just returned from Brussels having presented my plenary on ‘Designing for the liminal’. What a great conference and what great people. I’m one of the co-chairs for the Summit next year to be held in Madrid. Wish me luck! Loads of work ahead…


This photo by David Peter Simon


01. October 2014 by admin
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Navigating indeterminacy

Terence and I presented this paper at DDR 2013 in Ghana and I presented it again more recently at World Usability Day, Bristol. You can read the full paper in the conference proceedings.


01. December 2013 by admin
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